Frequently asked questions
YOUR MEDICOM ACCOUNT
How do I sign up to begin shopping on Medicom?
To create an account on Medicom, click here.
I've created an account on Medicom already, how do I sign in?
To sign into your Medicom account, click here and enter your email address and password.
What if I forget/lose the password to my Medicom account?
If you've forget or lose your Medicom Membership Account password, click here and submit your email address. We'll send you a link to change your password.
What can I do once I sign into my Medicom account?
After you create your Medicom account and sign in, we make it easy to control your shopping experience on Medicom Store by visiting the following sections:
SHOPPING ON MEDICOM STORE
What is the best way to shop on Medicom Laboratory?
How do I save items to view later?
If you're shopping on Medicom Store and find an item you would like to save for viewing later, simply log-in and click the on the product page to save the item to your Favourites.
PAYING ON MEDICOM STORE
How do I pay for a medicomnig.com purchase?
For your convenience, Medicom offer multiple payment methods. Whatever your choice, you can rest assured that Medicom is working to keep your transaction safe.
ORDERS ON MEDICOM STORE
How do I check the current status of my orders?
Sign in to your Medicom account and visit the My Orders section. From there, you can view information on all your orders.
What are the different order statuses and what do they mean?
My order has shipped. How can I track it?
We will send you your shipment and tracking details. Be rest assure, you will get your goods.
How do I cancel an order?
Please call +2348037038279 or Email- email@example.com
How can I view and print my invoice for an order?
What is the estimated delivery time? When can I expect my order to arrive?
Your order should arrive within 3-5 days of order processing. You can track your order with the waybill tracking number send to you
Why does the estimated delivery time vary?
Medicom Laboratory Store is a true online marketplace. This means that not all products on medicomnig.com are delivered by a particular Courier services. Given the various factors involved (time it takes to ship, the courier company used, delivery times may vary.
Will all of the items in my order arrive in a single package?
What should I do after my order is delivered?
CANCELLATIONS AND RETURN
How do I cancel an order on medicomnig.com?
Please an email to firstname.lastname@example.org or call- 08037038279